Everyone who makes a purchase at the Star Line Baton web site will automatically create a Star Line Web Account, it is built into the Check out process. We here at Star Line Baton wish to create and maintain a relationship with each and every one of our customers, you are all vital to our continued success. To further that goal, and to provide superior customer service via our web site, we have developed the Web Account program.
Initially, Star Line Web Accounts will be used to automatically populate fields on our order forms from data that you supply when placing your first order or signing up for a web account. This will help significantly in simplifying the Check Out process. Future features will include the ability to look up order history, track order status and even save multiple Shopping Carts to use as templates on future shopping trips, this can be especially helpful for coaches and instructors who place similar orders repeatedly throughout the year.
In addition, you will be added to our email list and will receive advance notice of upcoming events and specials.
Star Line Baton is committed to getting more recognition for our sport and in building a community to further the sport of baton twirling. Star Line Baton intends to be the only resource you'll ever need for Baton Twirling products and information.
Making corrections or updates to your Web Account information
We provide several different methods for you to change or modify the information you give us by contacting us in one of the following ways, and providing the details of the information you wish to change:
Once you are logged in to your account, click on the Edit Account link to edit your billing and shipping information
You can send e-mail to support@starlinebaton.com
You can send us postal mail to:
At any time you can sign in to your account by clicking or tapping on the "Log in" link at the top of this page.
If you have questions about your Star Line Web Account, read the What is a Star Line Web Account? tip above.
"Satisfaction Guaranteed or Your Money Back"
Star Line Baton has always stood behind our products. This pledge applies to any products purchased on our website.
Star Line Baton Co., Inc. created this Privacy Policy in order to communicate to you our firm commitment to your privacy.
We have taken the proper measures to ensure that your shopping experience with us is safe, secure and enjoyable. This statement details our information gathering and sharing practices on the Star Line Baton web site.
This Privacy statement is subject to change without notice. We encourage you to review our Privacy Policy, and our other policies whenever you use this web site to make sure you understand how your information will be used.
Information We Collect and How We Use It
When you place an order with us, we will need to collect your name, e-mail address, billing address, shipping address, appropriate phone numbers, credit card number and credit card expiration date, and other miscellaneous data that we deem necessary. This information allows us to process your order and contact you if necessary. All of your information is stored on a secured server. We do not keep a record of your credit card number, it is deleted from our database the moment we get authorization for your credit card. If you do not wish to submit your credit card number online, you do have the option to place your order over the phone by calling a Star Line Baton representative at 1-931-528-7829.
If you volunteer to participate in an online survey, we may ask for contact information and possibly additional information such as your interests and demographics. Supplying this information is strictly voluntary. The information is used to provide you with a more personalized shopping experience. You may opt out of receiving this enhanced information if you so choose by notifying us at support@starlinebaton.com.
Information about your activity on the site is automatically collected when you sign in. We use this information to enhance and personalize your shopping experience. We monitor our site traffic patterns and site usage in order to improve the layout and design of our site. We may use the information to notify you of any new product announcements, site changes, new features and services. You may opt out of receiving this enhanced information if you so choose by notifying us at support@starlinebaton.com.
Information Disclosure
When you place an order with us or register for a Star Line Web Account, we WILL NEVER share your information with any of our vendors, suppliers, or distributors. We DO NOT sell or rent any of your personally identifiable information with anyone outside of Star Line Baton.We may provide your information as required by law or legal process; to protect and defend the rights of Star Line Baton Co., Inc., the starlinebaton.com site or the users and, and under circumstances we believe reasonably necessary to protect the personal safety of users of Star Line Baton, this site or the public.
Cookies
A cookie is a small text file that many Web sites use to help make shopping online easier. The information is stored on your computer's hard drive. It lets you shop our site, place items in your Star Line Shopping Cart, allows you to save your Star Line Shopping Cart and return up to 90 days later without having to reenter the information. Most Web browsers automatically accept cookies. Browsers usually provide the option to disable this feature. If this feature has been disabled, either by you or another user on your PC, then you will not be able to use the Star Line Baton web site.Security
Our site has security measures in place to protect the loss, misuse and alteration of the information under our control. All information is stored on a secure server that employs industry standard Secure Sockets Layer (SSL) encryption. Some older browsers do not support this connection method. If your browser does not support SSL we recommend you phone us with your order.
